YOU MUST BE 18 YEARS OR OLDER TO ACCESS THIS WEBSITE. ALL SELLERS ARE 18 YEARS OR OLDER. 

Updated 04-28-2019

SHIPPING:

  1. Do you ship internationally?
    1. Yes, we do. If you don’t see your country listed at checkout, please contact us!
  2. Do you ship the socks in discreet packaging?
    1. Yes, all of the sellers ship discreetly. There will be nothing having to do with this site on the outside of the package.
  3. How long does it take to get the used socks?
    1. Assuming there are no pending orders for the seller, all orders will be shipped within 6-10 business days, so you should get them within 2 1/2 weeks at the latest (Please add one to two weeks to this time for orders outside of the U.S.). Special requests/Add on days may take longer. After purchasing, you will get an email from me within 1-2 business days giving you an estimated time frame for shipment, as sometimes there are orders already pending from certain sellers so shipping times could be a bit longer. We try to get orders out as soon as possible, but at the same time, we DO NOT take shortcuts and all socks are worn for the specified time. 
  4. I don’t live in the United States, and my package is taking way too long to get to me since it was shipped. What can I do?
    1. Unfortunately, we cannot guarantee the arrival of packages once it leaves the United States. It is in the hands of other customs officers, and sometimes, especially in certain countries, the packages may be tampered with, stolen, lost, held for no reason, and other issues could happen. It is out of our control, and we ask that if you live outside of the U.S., please order at your own risk, however there is usually no problem with Canada, and the UK from what I’ve heard from long time e-commerce sellers. But, we put this disclaimer on this website just as a precaution. We have actually not had this happen with any of the orders on this site. If you have any other questions, please contact us. We only provide a customs # for you if you live outside of the U.S., there is no official tracking number once it leaves the U.S.

GENERAL:

  1. How long do the sellers wear the socks?
    1. Standard wear time is 2 days, unless otherwise listed on the product listing (some sellers offer 4 day wear, some a week, etc.) If it’s not listed, assume it is 2 days.
  2. How does this site work? Do you ship out the socks, or do the sellers?
    1. Some of the sellers on the site ship their own socks out (the ones who do not live here locally in NC). The rest are shipped out by me (I have hand selected some sellers who I know personally and who were interested in selling on my site).
  3. Why can’t I order directly from the seller?
    1. Think of it like this – I am an agent and the sellers on my site are my clients. So, if you have anything you’d like to know or ask, please email me and I will be happy to contact one of the sellers for you and ask your specific question. Sometimes, buyers would like a certain cut or color of sock, and that is very much welcomed. So, feel free to ask for something if you don’t see what you are looking for. The sellers on my site prefer to sell on here and deal only with me directly, because it saves them time and hassle, and also protects their privacy.
  4. I want more photos from the sellers. Is this possible?
    1. All of the sellers on the site only submit photos that they wish to for each listing.  Some sellers even have a strategy in how much they show, etc. and it works quite well for them. We stopped sending photos outside of the site because it took up a lot of time, and more than half the time, the person wanting photos did not buy anything. So, to put it plainly, we can’t send out free photos all day. We are also not obligated to send any additional photos after you purchase. Again, this takes up time, and most of the time, the buyer keeps wanting more or to make small talk back and forth. Please understand that this is a high volume site, and we simply don’t have the time to accommodate each order with photos. In some cases, we can send some extra photos, for example, if you have a special request. If you are wanting custom photos and/or custom videos made, we encourage you to sign up for our mailing list so that you can be notified when our Independent Sellers page launches! We are very excited to launch this feature. Here is the link: http://buyusedsocks.net/ind-sellers/ 

SELLING & ADVERTISING

  1. I want to sell my socks on your site, is that possible?
    1. Yes, please email us at usedsockstore@gmail.com. We will have you fill out an application. *IF YOU HAVE CONTACTED US RECENTLY, WE ASK FOR YOUR PATIENCE AS WE WORK OUT THE NEXT PHASE OF OUR SITE. YOU WILL BE CONTACTED SOON. WE HAVE NOT LOST YOUR CONTACT INFO. 
    2. You MUST BE 18 YEARS OF AGE or older to be a seller on our site.
  2. Can I advertise on your site?
    1. Yes. We currently offer a monthly rate. Please contact us for the price sheet.